PETROSIGHT PRIVACY POLICY
Scope
Petrosight Inc. and its, subsidiaries and affiliates (collectively "Petrosight", "us", or "we") appreciate the interest you ("You" or "Your") have shown in our products and services by visiting our website, www.Petrosight.ca (the "Website"). This Privacy Policy outlines Petrosight Inc’s guidelines for the information we collect when You interact with Petrosight, such as when You visit our Website, when You use the products and services offered by Petrosight, when You subscribe to our information publishing or when You call our Customer Support.
"Personal Information" is information about You that is personally identifiable to You like Your name, address, e-mail address, or phone number.
"Anonymous Information" means information that is not associated with or linked to Your Personal Information. Anonymous Information does not permit identification of You. Anonymous Information, such as basic usage statistics regarding Your use of the products and services offered by Petrosight, does not by itself identify You to Petrosight, though such information may be unique or consist of or contain information that You consider personal. In accessing the Website You accept all the terms and conditions of this Privacy Policy. You also agree that Petrosight may amend and/or revise this Privacy Policy at its discretion, and You agree to be bound by these revisions and amendments. Your Personal Information may be processed in the country where it was collected as well as in other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in Your country. If You do not agree with the terms and conditions of this Privacy Policy we request that You immediately cease using and accessing the Websites as well as the products and services for which You need to provide Personal Information.
Collection of Information by Petrosight
The Personal Information Petrosight gathers from You helps us learn about our visitors and customers. We use this information to provide You with our products and services and the products and services of our carefully selected partners, to develop new products and services, to better tailor the features, performance and support of our products and services, and to offer You additional information and opportunities.
We collect Personal Information that You submit to us voluntarily through our Websites and Your use of our products and services. We may collect Anonymous Information passively or actively. The types of Personal Information and Anonymous Information we collect are:
• If You set up a "Petrosight" account, we will collect Your contact details such as name, postal address, gender, email address and country as well as, the information You provide us in order to receive published information of Your preference.
• If You buy products or services from our website, we will collect Your full name, the name of Your company (if applicable), Your postal address (for shipping and billing purposes), e-mail, phone number, and all the information we need to process Your payment of the purchase amount and the fulfilment of Your purchase and/or subscription, such as a bank account number or a credit card number or purchase order number.
• If You request customer support services for Petrosight products and/or services, we will collect Personal Information to enable us to provide customer support services to You, including Your name, mailing address, phone number, email address, and contact preferences. We will also collect other information about the Petrosight products You purchase, such as the order numbers, date of purchase and information related to a support or service issue, some of which might include Personal Information.
• By using a bulletin board or a chat room at our Websites, You should be aware that You are sharing all information You post on such bulletin boards or chat rooms with other users, including any Personal Information that You may choose to share, which shall become public information. Please choose the information that You share carefully. Petrosight has no control over and is not responsible for anyone's use, misuse, collection or disclosure of information You provide on a bulletin board or in a chat room by any third party. The information presented on bulletin boards and in chat rooms reflects the views of the individual users.
• By joining any Petrosight online community, Petrosight will collect Personal Information like Your email address and any such information You will voluntarily provide to Petrosight. This Personal Information is used for the purpose for which You provide it to Petrosight.
• Petrosight may collect Personal Information through surveys for market research purposes to gain a better understanding of our customers, to improve our products and services, and to develop new products and services. The information we collect in such instances depends on the survey, but might include Your name, address, age, information about Your use of our services and products and the like.
• If You send us an email to apply for a position with Petrosight, we will collect Your email address and the full content of Your email, included attached files, such as resumes, and other information necessary to process Your application.
You represent, warrant and covenant that any Personal Information that You supply to Petrosight is true, complete and accurate in all respects. You agree to notify Petrosight immediately of any changes to Your Personal Information via our Websites.
Cookie Policy
Our Website may use Cookies to allow Petrosight to collect data about the visitors of the Website and users of our service (that we may associate with Personal Information that we have collected from You) and to customise and personalise our Website for its viewers. A "Cookie" is a small text file that is placed on Your hard disk by a web server and is used by our Website to identify Your computer whenever You visit our Website. Petrosight uses Cookies to store Your preferences and other related information. Petrosight does not use Cookies to gather other information from Your personal computer. Cookies can be removed by following Internet browser help file directions. If You choose to disable Cookies, some areas of the Website may not work properly.
Information Collected Via Technology
As You navigate our Website, certain Anonymous Information may also be collected passively, including Your Internet protocol address, browser type, and operating system. We also use Cookies and data like Uniform Resource Locators (URL) to gather information regarding the date and time of Your visit and the information for which You searched and viewed. We use this Anonymous Information to measure the traffic on our Website and to help us make our Website more useful. We delete this information after a period of time. Petrosight may gather Anonymous Information from Your Petrosight device when You are using it or when You are connecting it to a computer by using Petrosight. This Anonymous Information includes location information (information about Your location), information on how long it took You to travel certain routes, traffic patterns and on any technical glitches You may have encountered.
Personal Information we receive from Other Sources
We may receive Personal Information about You from third parties that provide us with data from their databases. We may add this information to the information we have already collected from You for the purposes described in this Privacy Policy.
How does Petrosight processes Personal Information and Anonymous Information?
• Personal Information will be collected, processed, and used by Petrosight for the purposes set out in this Privacy Policy. • Your Personal Information is used by Petrosight to perform its obligations resulting from the delivery of the Petrosight products and/or services to You, under the User Licence Agreement, Limited Warranty, if any, or any other terms that may apply. Petrosight uses Your Personal Information to respond to Your questions and to fulfil Your requests or to manage interactive customer programmes. Petrosight is entitled to contract third parties for its fulfilment of its obligations hereunder, however, Petrosight will not provide Your Personal Information to a third party without Your permission, except as necessary to process Your order, fulfil Your requests or manage the interactive customer programmes or if compelled by law. These third parties may help Petrosight to i.e. process information, fulfil customer orders, deliver products to You, manage and enhance customer data, provide customer service, assess Your interest in our products and services or to conduct customer research or satisfaction surveys. These third parties are obligated to protect Your Personal Information in accordance with this Privacy Policy. Petrosight is and will remain responsible for the use of Your Personal Information.
• Petrosight uses Personal Information to contact You via mail, via email or phone to inform You of our (new) products and/or services, promotions we may offer, to submit a customer survey and any other marketing activity. Petrosight is entitled to contract third parties to perform its direct marketing activities. Petrosight may use Your Personal Information to conduct market research, to improve our products and/or services, to provide more responsive customer service and to improve our Website and related Communication Channels, products and services.
• Petrosight also uses Personal Information to contact You, always on an "opt-in" basis, via mail, email address or phone to inform You of product and services of our carefully selected partners.
• Petrosight may provide, distribute or disclose Your Personal Information to third parties where Petrosight reasonably believes that it is required to do so to conform to legal requirements or litigation, to protect and defend the rights or property of Petrosight or other third parties, to enforce this Privacy Policy or act to protect the interests of its users. Petrosight is also entitled to disclose Your Personal Information for the purposes of national security or other issues of public importance.
• Your Personal Information and Anonymous Information are stored by Petrosight in a central database. This central database is used by Petrosight on a "need to know" basis in accordance with this Privacy Policy.
• Petrosight may create Anonymous Information records from Personal Information by excluding information (such as Your name) that makes the information personally identifiable to You. We may use this Anonymous Information to analyse usage patterns, to improve all our services, to develop new services and reserve the right to use and disclose Anonymous Information to third parties in its discretion.
• We may also use Personal Information to resolve disputes, collect fees, and troubleshoot problems or to prevent potentially prohibited or illegal activities, and enforce our terms and conditions.
• If our company or our assets are acquired by another company, that company will possess the Personal Information collected by us and it will assume the rights and obligations for Your Personal Information as described in this Privacy Policy.
Our disclosure of Your information
We may disclose Personal Information to respond to legal requirements, to enforce our policies, to respond to claims that a listing or other content violates the rights of others, or to protect anyone's rights, property, or safety. Such Personal Information will be disclosed in accordance with applicable laws and regulations.
We may also share Your Personal Information with:
• Members of Petrosight trusted complainant programme when we in our sole discretion believe such disclosure is reasonably necessary or appropriate in connection with an intellectual property infringement, piracy, or other unlawful activity. In such events, we will disclose name, street address, city, province/state, postal/zip code, country, phone number, email address and company name.
• Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. In such events, we will disclose information relevant to the investigation, such as name, city, province/state, postal/zip code, telephone number, email address, user account history and IP address.
• Without limiting the above, in an effort to respect Your privacy and our ability to keep the community free from malicious intent, we will not otherwise disclose Your Personal Information to law enforcement, other government officials, or other third parties without an official request, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of Personal Information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.
Please note that if You access our Website from a shared computer or a public computer, such as one in an internet cafe, certain information about You, such as Your user account, may be visible to other individuals who use the computer after you.
Transfer of Business Assets
In the event that Petrosight Inc. undergoes a change of control or is sold or transferred, or in the event that substantially all of its assets are sold or transferred to a third party, Petrosight’s website, products and services, and any personally identifiable information collected by Petrosight, will be among the transferred assets. By using our Website, products and/or services, You hereby agree and consent to such transfer or assignment of Your Personal Information collected by Petrosight or to a change of control of Petrosight, and You further waive any claims that could be made against us in relation thereto.
Feedback
If You provide feedback to us, we may use such feedback for any purpose, provided we do not associate this feedback with Your Personal Information. Petrosight will collect any information contained in such communication and will treat the Personal Information in the communication in accordance with this Privacy Policy.
Other Sites
Our provision of links to other Websites or locations is for Your convenience and does not signify our endorsement of these other Websites, location or its contents. We have no control over, do not review, and cannot be responsible for these third party Websites or their content. Please be aware that the terms of our Privacy Policy do not apply to these outside Websites.
Minors
We do not intentionally gather Personal Information about visitors who are under the age of 18. If You believe that we have collected Personal Information about a visitor who is under the age of 18, please contact Us at www.petrosight.ca/contact-us Personal Information will be deleted.
Safeguarding the information You share with us
We recognize our responsibility to protect the Personal Information You entrust to us. We take precautions including administrative, technical and physical measures to safeguard Your Personal Information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. However, we cannot fully eliminate security risks associated with Personal Information and Petrosight cannot be held liable for any unauthorised access or use of the data You have supplied to Us.
You can also take precautions to protect Your Personal Information when You are on the Internet. Change Your passwords often using a combination of letters and numbers, and make sure You use a secure Internet browser.
Privacy questions
If You think that the use of Your Personal Information is not in alignment with the purpose for which You have provided it to Us, as described in this Privacy Policy, or if You have any questions or suggestions regarding this Privacy Policy, please contact Us at www.petrosight.ca/contact-us or support@petrosight.ca. We do not intentionally gather Personal Information about visitors who are under the age of 18. If You believe that we have collected Personal Information about a visitor who is under the age of 18, please Contact Us
Privacy Policy Updates
This Privacy Policy is subject to occasional revision, and if we make any substantial changes in the way we use Your Personal Information, we will post a notice on this page. If You object to any such changes, You must cease using our Website and our products and services where Personal Information is collected. Continued use of our Website and our products and services following notice of any such changes will indicate Your acknowledgement of the changes and agreement to be bound by the new terms and conditions.